AI-Powered Client Service Built for 3PL Fulfillment Providers

ExactTempo is the first AI-driven client service platform for 3PL fulfillment operators — helping you deliver faster, smarter support that sets you apart and replaces inefficient emails, phone calls, and WMS back-and-forth.

What ExactTempo Does

With ExactTempo, your team can manage every client conversation, issue, and update in one AI-powered workspace — replacing scattered communication with clear, coordinated service.

- Automatically resolve routine client inquiries by generating accurate AI responses using live WMS and TMS data.
- Identify service issues and at-risk clients early by analyzing patterns across orders, tickets, and fulfillment events.
- Empower your team with AI agents to streamline common issues like returns, delays, and damage claims.

No more chasing updates or stitching together replies. Just faster answers, fewer escalations, and the kind of client service that earns trust and keeps it.

Why We’re Building ExactTempo

3PLs have come a long way — faster picks, tighter inventory, smarter operations. But today, operational efficiency is the baseline.

What clients expect now is real-time visibility and proactive support. Instant answers about orders. Issues flagged before they ask. And fast, accurate, brand-safe communication — every time.

Yet most fulfillment teams are still managing client service with a patchwork of tools never meant for the job — generic CRMs, IT-focused help desks, messy email threads, Slack messages, and WMS portals built for internal teams, not client-facing interactions.

The result? Every client question turns into a scramble. Every delay becomes a trust risk. And every gap in communication opens the door for churn.

We believe the next generation of fulfillment leaders will differentiate not just on speed — but on how well they support and retain their clients.

If that sounds like your kind of edge, we’d love to talk. We’re inviting a small group of operators to help shape what modern client service should look like — and turn support into a true competitive advantage.

— The ExactTempo Team