AI-Powered Ticket Triage for HubSpot Service Hub

ExactTempo automatically analyzes and classifies your Service Hub tickets — accelerating your response times, improving data accuracy, and freeing your support reps to do what they do best: Delighting your customers.

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Reimagined Ticket Triage

Say goodbye to manual ticket triage and hello to ExactTempo’s AI agent for faster, smarter, and more consistent classification, prioritization, and routing.

Today's Ticket Triage
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Slow: Customers wait as teams manually classify tickets, delaying resolutions.
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Biased: Human bias leads to inconsistent ticket handling and customer frustration.
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Inefficient: Teams spend hours every month updating critical ticket properties, a necessary but repetitive task.
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Inaccurate: Manual data entry is often incomplete or error-prone, skewing your view of service quality.
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Burdensome: Repetitive tasks drain team motivation and lead to burnout.
Ticket Triage with ExactTempo
Fast: ExactTempo instantly classifies tickets, triggering workflows and accelerating resolutions.
Objective: ExactTempo’s AI ensures objective, high-quality classifications every time.
Efficient: ExactTempo automates these essential updates, saving time and maintaining data accuracy.
Accurate: ExactTempo’s AI delivers real-time, accurate insights on topics, sentiment, and urgency.
Valuable: ExactTempo removes mundane work, enabling teams to focus on higher-impact activities.

Ready to put ticket triage on autopilot?

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Get Started in 3 Simple Steps

Put ticket triage on autopilot in minutes while staying in control of your data.

ExactTempo learns from your feedback, improving accuracy over time—giving you confidence that the right decisions are being made, every time.

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Triage Every Ticket at a Fraction of the Cost

We keep pricing simple and straightforward. Pay only for the number of tickets ExactTempo processes - at a cost that's 80% less than a human.

Essentials Plan Options

Essentials 500
500 Tickets / mo
$30 / mo
Essentials 2k
2,000 Tickets / mo
$70 / mo
Essentials 5k
5,000 Tickets / mo
$125 / mo
Essentials 10k
10,000 Tickets / mo
$190 / mo
Essentials 20k
20,000 Tickets / mo
$285 / mo
Essentials +
Unlimited Tickets
Custom Pricing

Essentials Plans Include

AI Ticket Analysis and Classification
Recommend and Manage Modes
Classification Accuracy Monitoring
3 Managed Properties *
White-Glove Onboarding
Email and Live Chat Support

* Additional properties can be included for a fee.

ExactTempo works harder, performs better, and costs dramatically less. Get started today.

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Frequently Asked Questions

How do I ensure ExactTempo’s classifications are correct?

For each property, you can specify the level of autonomy you want to give our agent. Start with Suggestion mode to see what the AI recommends. Once you’re confident in the results, switch to Managed mode to let our agent make updates automatically. This flexibility helps you build trust in the AI before giving it full autonomy.

Can I override ExactTempo’s classifications?

Yes! You maintain full control over your classifications. If you override a classification made by our agent, the AI learns from your correction and improves over time.

How does ExactTempo’s pricing work?

We charge based on the number of tickets we classify. Each plan includes a specific number of tickets tailored to your expected usage. This way, you only pay for the actual work our AI agent performs.

How many Tickets do I need?

Estimate the number of tickets you need by reviewing your historical monthly ticket volume in Service Hub.

How does billing work?

Billing starts after your free trial when you select a paid plan. We’ll charge your credit card each month for the amount of your plan, plus any required taxes.

What happens if I exceed my plan’s ticket limit?

If you exceed your monthly ticket limit, we won’t stop processing your tickets. You can either upgrade to a higher plan or pay $0.06 per additional ticket.

Can I switch between plans?

Yes! You can upgrade or downgrade your plan at any time. The change will take effect on your next billing cycle, so you always have the freedom to adjust based on your needs.

Is there a free trial, and what’s included?

Absolutely! Try ExactTempo free for 30 days. This allows you to see the impact of AI-powered property classifications on your ticket operations before committing to a paid plan.

Can I cancel my ExactTempo subscription?

Yes, you can cancel anytime, no questions asked. There’s no long-term commitment, so you’re always in control.

Can I use ExactTempo with custom HubSpot properties?

Yes! ExactTempo can manage any ticket property, including custom ones you’ve set up in HubSpot. This means you have complete flexibility in configuring the AI to work with your unique data setup.

Does ExactTempo work with Zendesk or other helpdesk vendors?

No. We’re 100% focused on HubSpot because we believe it’s the best platform for helping businesses grow better. Our deep integration with HubSpot Service Hub allows us to deliver better results than a generic solution.

How do I get support if I need it?

You can reach us via live chat from 9:00 AM to 5:00 PM EST, or send an email anytime. Our team is here to help ensure you get the most out of ExactTempo.

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Chat live with our team between 9:00 AM - 5:00 PM EST or click the button below to send us an email and we'll get back to you in a few hours.

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